Frequently Asked Questions
Everything you need to know about your wellness journey with Senzu Health.
What is the standard shipping timeframe for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States, while international shipping may take 7-14 business days.
What is your return policy for wellness products?
We offer a 30-day money-back guarantee on all unopened and sealed products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Are Senzu Health supplements third-party tested?
Yes, all our supplements undergo rigorous third-party laboratory testing to ensure purity, potency, and safety. Certificates of Analysis (COAs) are available upon request for every batch.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I track the status of my delivery?
Once your order ships, you will receive an automated email containing a tracking number and a link to our carrier's portal to monitor your package in real-time.
Do you offer discounts for recurring subscriptions?
Yes! By choosing our 'Subscribe & Save' option, you can save 15% on every order and customize your delivery frequency to ensure you never run out of your essentials.